What is Elite's Sales Master University?
Is it a webinar? A virtual event? Time-specific web training you have to commit to in advance? Nope – Even better!Enroll Your Advisors
- Two new service advisor sales training lessons released each month
- Each lesson provides your service advisors with access to sales training videos, assignments, quizzes and more
- Advisors can train whenever & wherever is most convenient
- Ongoing training – Enroll for as long as you’re seeing results, and unsubscribe at any time
- Only $49 per advisor per month for your advisors to master handling objections, buildings relationships, converting callers to customers and more!
Why Sales Master University?
Elite’s new online service advisor training service is the most affordable and effective way to deliver higher sales and happier customers to your shop. Not only will your advisors receive the industry’s top sales training from Ratchet & Wrench All-Star Award Winner Jen Monclus, but they’ll also learn from superstar shop owners and service advisors to help them with real-world application, and will benefit from assignments, testing, resources and more!
Your advisors can start learning the moment they’re enrolled, and complete each lesson whenever is most convenient. To become a member is only $49 per advisor per month, and you can unsubscribe at any time!Enroll Now
Your Advisors Will Master Sales Topics from A-Z!
Once enrolled your service advisors will receive a consistent flow of training on a wide variety of topics that are critical to their success. Here are the topics we’ll help them master in the first 90 days alone!
- Handling Sales Objections Like a Pro
- Building Relationships With Your Customers
- Selling Laundry Lists (Multiple Repairs)
- Converting Callers Into Customers
- Setting Expectations
- How to Sell Big Ticket Items and Handle Upsells
Your Service Advisors Will Receive:
Two Monthly Training Videos
Access to two powerful training videos per month, which your advisors can watch whenever is most convenient for them and the shop.
An Award Winning Trainer
Leader-led presentations from Elite sales trainer, and Ratchet & Wrench All-Star Award Winner, Jen Monclus. Jen has taken thousands of service advisors to a whole new level of success, and has never received a review of under 5 stars from her students (advisors) or clients (shop owners).
Insights from Top Shop Owners and Service Advisors
Each training video includes a discussion with a rock star shop owner and service advisor, so your advisors learn how Elite’s training best practices play out in the real world. Insights from these top professionals not only give your advisors priceless secrets to success, but help bridge the gap between training and real-world application.
Help with Retention & Application
Assignments that help your advisors with immediate application and implementation, to ensure you see results.
Your advisors will also be required to pass a quiz on each topic to improve their retention, and help ensure you don’t have to pay to retrain them.
Accountability - Shop Owner Management Account
Because we believe that accountability is so important, when you enroll your service advisors you’ll get a free “Management Account” that you can use to monitor how well your service advisors are doing. You’ll also receive an email after each lesson is completed that will help you hold your advisors accountable.
Tools and Resources
Your advisors will also receive tools and resources to help them master their training.
The industry's top sales training starts with the industry's top sales trainer. Jen Monclus has not only won a Ratchet & Wrench All-Star Award, but has proven to generate extraordinary results time and time again for her students.
Higher sales aren't sustainable unless the customer is thrilled with their experience. If your customers sat in on our sales training we wouldn't change a word, because the higher sales are due to establishing more trust and helping your customers make the right decisions.
Your advisors not only get assignments to ensure that they apply what they learn, but they'll hear from top shop owners and service advisors in every lesson so that they'll learn how each training topic plays out in real shops.
“Our Service Advisor has been going through training with Jen Monclus, and the improvement has been remarkable! Jen really knows her industry and has been an invaluable asset to our company. I can't recommend Jen & Elite highly enough!”
Mary Kellick - Weber Automotive
“Elite is the real deal! These people know their stuff and can help your employees become super stars. Our advisor's confidence is up and it shows in all aspects from his home life to work. Thank you Jen - you and your organization have made the difference!”
Margaret Ellenson - Tyler's Automotive
“Being a member of Elite has been very beneficial for me personally, for our shop and for our industry. Jen Monclus is a true leader in her field, and I am a better person, leader and shop manager thanks to Elite and Jen.”
Alan Van Avery - Micro Import Service
Not Sure If It’s Right For You?
We’ve not only helped thousands of advisors achieve extraordinary results, but have always done so with 100% transparency.
Our results speak for themselves, so there are no contracts with Sales Master University, and you can unsubscribe at any time.
Take the first step to higher sales and happier customers, and enroll your advisors in Elite’s Sales Master University today!Enroll Now